Error Messages

Example below is from two different steps of the project creation flow.

Challenge

Update error messages so users can easily fix any mistakes and move on.

Solution

Move them to contextually relevant locations, change color, and update copy.

How I Helped

  • Collaborated with research team to review user testing and compile results.

  • Wrote new copy for messages to be more conversational, while still helping the user fix their error.

  • Worked with a UX designer who was working on overhauling error messaging across the platform.

Error messages are currently listed as black bullet points at the bottom of the screen. This makes them easy to miss.

The updated error messages are in red and placed below related field.