CHALLENGE 13

Schedule Update

Scenario

A short-haul truck driver has a phone app that monitors his route, schedule, fuel & deliveries. He has 6 more deliveries before stopping for fuel and lunch. Due to unexpected traffic, he’s behind schedule.

 

He can choose to stay on his planned route for a few more stops, but risk running low on fuel and missing lunch, or he can get fuel and lunch now and finish the deliveries later.

Challenge

Write a push notification alerting him of this dilemma and options.

Headline: 30 characters
Body: 45 characters

Buttons: 25 characters


Goal

To explain the current situation and offer options.

Considerations

Without the benefit of research into the user’s workday, including their job’s expectations and restrictions, I kept to the basics. I opted to exclude extraneous information; in this case, the “unexpected traffic”, as the driver is likely already aware.

Suggested Solution

Collapsed

  • Headline: Break now for lunch and fuel?

  • Body: 6 deliveries left before break. Fuel may run low.

Expanded

  • Headline: Break now for lunch and fuel?

  • Body: 6 deliveries left before break. Fuel may run low. Break and finish deliveries later or stay on current route?

  • Buttons: Break Now / Stay on Route