CHALLENGE 13
Schedule Update
Scenario
A short-haul truck driver has a phone app that monitors his route, schedule, fuel & deliveries. He has 6 more deliveries before stopping for fuel and lunch. Due to unexpected traffic, he’s behind schedule.
He can choose to stay on his planned route for a few more stops, but risk running low on fuel and missing lunch, or he can get fuel and lunch now and finish the deliveries later.
Challenge
Write a push notification alerting him of this dilemma and options.
Headline: 30 characters
Body: 45 characters
Buttons: 25 characters
Goal
To explain the current situation and offer options.
Considerations
Without the benefit of research into the user’s workday, including their job’s expectations and restrictions, I kept to the basics. I opted to exclude extraneous information; in this case, the “unexpected traffic”, as the driver is likely already aware.
Suggested Solution
Collapsed
Headline: Break now for lunch and fuel?
Body: 6 deliveries left before break. Fuel may run low.
Expanded
Headline: Break now for lunch and fuel?
Body: 6 deliveries left before break. Fuel may run low. Break and finish deliveries later or stay on current route?
Buttons: Break Now / Stay on Route