CHALLENGE 4

Promotional Pop-Up

Scenario

A user is in their favorite supermarket. They open the supermarket’s app on their phone to see what’s on sale and are greeted by a promotion.

Challenge

Write a promotional home screen for a subscription service that delivers groceries to the user once-a-month for a flat fee.

Headline: 45 characters max  

Body: 175 characters max       

Button(s): 25 characters max 


Goal

Primary Goal: Present a solution (delivery) to a potential problem (having to shop at the store).

Secondary Goal: Create awareness for the service.

Considerations

The user is currently shopping and is likely focused on the task at hand - and not looking to sign up for a delivery program. However, if they are not enjoying the current task, learning about the home delivery option could be a welcome discovery.

If the user is in a rush, and cannot commit to the service at that moment, the secondary button should not be a final dismissal (ex. I Prefer to Shop In Person) or worse, shaming them - and lowering the brand’s image - with something like ‘I Prefer to Be Inconvenienced’.

Instead, ‘Maybe Later’ lets the user postpone their decision.

Suggested Solution

I opted against mentioning the monthly fee in the promotion text. The intention was not to deceive the user, but to limit the text to necessary information. The details will be provided if/when they learn more.

  • Headline: Skip the trip!

  • Body Text: Join our delivery program to start shopping from home. We’ll bring your groceries to your doorstep.

  • Buttons: Start Home Delivery / Maybe Later